Cookie Policy

This Cookie Policy explains how LIMONCG (“LIMONCG”, “we”, “our”, or “us”) uses cookies and similar tracking technologies when you visit limoncg.com or any of our related digital properties (the “Site”). It should be read together with our Privacy Policy, which explains how we use personal data more generally.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow the site to recognize your device, remember preferences, and provide information to site owners. We also use related technologies such as local storage, session storage, pixels, and web beacons; for simplicity, we refer to all of these as “cookies” in this Policy.

Cookies may be first-party (set by us) or third-party (set by other providers, such as analytics services). They may be session cookies (deleted when you close your browser) or persistent cookies (remaining on your device for a set period or until you delete them).

2. Categories of Cookies We Use

We use the following categories of cookies:

• Strictly Necessary Cookies. Required for the Site to function — for example, to maintain session security, load-balance traffic, remember your cookie preferences, and enable access to secure areas. These cannot be switched off in our systems.
• Performance and Analytics Cookies. Collect anonymized or pseudonymized information about how visitors use the Site (such as which pages are visited and any errors encountered). This helps us improve site performance, content, and user experience.
• Functionality Cookies. Allow the Site to remember choices you make (such as language, region, or display preferences) to provide an enhanced, more personalized experience.
• Marketing and Advertising Cookies. May be set through our Site by advertising partners to build a profile of your interests and show you relevant content on other sites. We currently do not deploy advertising cookies, but if this changes we will obtain consent where required and update this Policy.

3. Specific Cookies We May Set

The exact cookies set on your device may vary by page and over time. Common examples include:

• Session and security cookies — first-party, session, used for authentication, CSRF protection, and load balancing.
• Cookie consent state — first-party, persistent (up to 12 months), stores your cookie preferences so we do not ask on every visit.
• Analytics cookies — first- and third-party, persistent (up to 26 months), used to measure traffic and engagement (e.g., Google Analytics or a privacy-friendly equivalent).
• Embedded media — third-party cookies may be set by services we embed, such as YouTube or Vimeo, when you play a video.

4. Legal Basis for Using Cookies

We rely on the following legal bases under applicable laws, including the EU GDPR/ePrivacy Directive and Vietnam's PDPD:

• Strictly necessary cookies are used on the basis of our legitimate interest in operating a secure and functional website;
• All other cookies are set only with your consent, which you may withdraw at any time.

5. Managing Your Cookie Preferences

You can control cookies in several ways:

• Cookie banner. Where required by law, you will see a cookie banner on your first visit allowing you to accept, reject, or customize non-essential cookies. You can revisit your preferences at any time via the “Cookie settings” link in our footer.
• Browser settings. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies may prevent parts of the Site from working properly.
• Do Not Track / Global Privacy Control. We respect Global Privacy Control (GPC) signals where required by applicable law.

For detailed browser-specific instructions, see:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

6. Third-Party Cookies

Some cookies are placed by third parties whose services we use, such as analytics or embedded content providers. These third parties may collect information about your activities across different websites over time. We do not control these cookies; please review the privacy and cookie notices of the respective providers for more details.

7. International Considerations

Information collected via cookies may be processed in countries outside of your country of residence, including the United States and the European Economic Area. We apply appropriate safeguards as described in our Privacy Policy.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Material changes will be posted on this page with a revised “Last updated” date and, where appropriate, by additional notice.

9. Contact Us

If you have any questions about our use of cookies, please contact us at privacy@limoncg.com or hello@limoncg.com.